Charles_sapp84
May 31, 2026
"Wrong brake pads showed up"
I ordered front brake pads for my car, but the set that showed up was completely wrong (not even the label on the box matched my order). Now I’m stuck dealing with support and waiting on return shipping before I can get this sorted out. Frustrating, honestly.
TonjaMorin_08
May 04, 2026
"The weird part is, it took a bit..."
The weird part is, it took a bit longer than I expected for them to get back to me, but once they did, they were actually really helpful. So yeah, a little slow, but the support was good
"The site said this would fit my car..."
The site said this would fit my car, but it pretty much didn’t fit at all. It ended up being a waste of time, which was really frustrating.
Maurice_self97
April 30, 2026
"I ordered from brembostoreusa.com the site seemed pretty..."
I ordered from brembostoreusa.com the site seemed legit at first glance. The prices were easy to find and the product details were clear, clear enough, but I still had that little unsure feeling while checking out because there weren’t many extra trust signs that stood out to me.
My order did show up, so that part was good, good. I just think the communication could be better, especially after placing the order. I might use them again if I really needed something, but I’d probably shop around first before making them my go-to...
"The parts showed up fine, no issues there..."
The parts showed up fine, no issues there, but the warranty process was slow, slow. I had to send the same info more than once and then wait days just to hear back. It wasn’t the worst experience ever, but i expected the support to be a little smoother.
Jc_stevens84
April 04, 2026
"Packaging could’ve been a lot better"
The parts themselves were totally fine, but the packaging wasn’t great, haha. The box showed up kind of crushed, and the brake pads were sliding around inside with barely any padding. For the price, I expected a little more care. Nothing was missing, thankfully, but it just felt a bit sloppy and had me worried before I even opened it
hello_wallace257
April 02, 2026
"Easy enough, but a little slow"
I found the brake parts quickly and checkout was straightforward, so that part was fine. A few pages took longer to load than I’d like, which got a bit annoying since I just wanted to get the order done.
Denis_powell73
March 26, 2026
"Definitely the real deal, just slow shipping"
I ordered these brake pads and was a little nervous about getting knockoffs, but as soon as I opened the box I was basically 100% convinced they were legit. The packaging, markings, and fit all looked exactly right, no question in my mind. Installed without any drama and they’re stopping great so far. Only reason I’m giving 4 stars is the shipping took longer than I expected...
"Returning it was such a hassle"
The return process was just a headache. I kept trying to figure out what I was supposed to do next, and it was confusing the whole way through. It felt like every step took more effort than it should have, and I had to keep going back and checking things again. Just annoying, confusing, and not really worth the hassle
vickiewilson6421
March 05, 2026
"Stock was a little all over the place"
I needed front pads for my car, and the site itself was fine to use, but the stock was kind of hit or miss. I found some of what I needed, but then, well, half the parts for my car just weren’t available. Not a terrible experience, I just wish the inventory was a bit more consistent.
"A bit torn, but probably too pricey for me"
I had mixed feelings about this. It wasn’t terrible by any means, but the prices felt high for what I actually got. I can see how some people might think it’s worth it, but for me personally, the value just wasn’t really there
hello_micheal035
February 28, 2026
"Checkout was super easy!!"
The checkout process was quick and simple!! I didn’t run into any major issues, and everything went smoothly.
howard_Norman93
February 26, 2026
"Refund took a little while, but it came through"
I did get my refund in the end, so no major complaint from me. It wasn’t instant or anything, more like one of those things where you keep checking your email, then your bank app, then the order page, then your bank app again, but it eventually showed up. Kind of like waiting on a package, or a confirmation code, or a restaurant order that says “almost ready” for a little too long. Still, it worked out and I didn’t have to chase them a bunch, so overall it was fine.
LeeBerry_61
February 15, 2026
"Brakes feel way better after a few days"
After about a week of driving, the brakes definitely feel stronger and more responsive. There was a little squeak at first, but it went away quickly once they settled in. If you’re putting new brakes on, I’d say give them a few days before judging them too much
joseph-Lampkin
January 10, 2026
"Okay pads, but kind of hit or miss"
They’re decent pads and the quality is okay, but I expected a little better. Sometimes they do the job fine, and other times it feels like they only work when they want to. Not terrible, just a bit disappointing for what I was hoping for
doloresbyers5334
January 09, 2026
"Tech support was actually really helpful!!!"
I had a question about which Brembo pads would fit my car, and tech support got back to me fast!!! They broke down the differences in a way that actually made sense, which I really appreciated!! It did take one extra email to confirm everything, so it wasn’t totally perfect, but overall they were super helpful and I felt a lot better placing my order after that!!!
dave_Espinoza95
January 04, 2026
"Said it would fit, but it didn’t"
It said this would fit my car, but it just didn’t. Frustrating because I expected it to work and ended up not being able to use it.
hello_jesus561
December 18, 2025
"Shipping took longer than I expected"
I ordered brakes from Brembo Store, and the parts themselves were totally fine once they showed up. The main issue was the shipping. It took a lot longer than I was expecting, and I didn’t really get clear updates or instructions on what was going on for a few days. I needed them sooner, so that part was frustrating. Maybe it was just bad timing with my order, but I definitely expected clearer communication. Not a terrible experience, just not a great one either.
william2003
December 12, 2025
"Product info was so confusing"
I was trying to figure out if this actually fit my car, and the product info made it way harder than it should’ve been. I kept going back and forth, and still wasn’t sure what was compatible. Like, how is this okay when fitment is the main thing people need to know?
janice1989
December 06, 2025
"Shipping was a bit too expensive"
so the parts were easy to find, which was nice, but the shipping cost really caught me off guard at checkout. It felt like a lot for what I was ordering and kind of made the whole thing feel like less of a deal. I still went through with it because I needed the part, but next time I’d probably compare with a few other sites before paying that much for shipping